United States tracked - $12 USD and Canada tracked - $15 CAD. Packages to the United States and Canada take 5-10 business days to arrive from the day the order was placed.

International (Western) tracked $20 USD and packages take 7 to 14 business days from the day order was placed. Please contact us for more information on international shipping rates and times because it can vary depending on destination. We are happy to quote you a shipping rate anywhere in the world, please contact us at nsacabochons@gmail.com.

We currently do not accept returns unless the item is defective or arrives damaged. We pride ourselves in offering quality products with accurate listing descriptions. If you are unsatisfied by our product or the service you have received, please let us know by email and we will do everything we can to remedy the situation.

For any package that gets lost on route we provide store credit. If a stone arrives damaged or gets damaged in the bezel process, we will provide full credit refunded to your original payment method for the damaged stone. A photo is required to show the damage. If a return of the product is needed, we will reimburse return shipping costs. Please email us at nsacabochons@gmail.com to start the process.

Yes, you get the exact cabochons that are photographed. No you cannot reorder the same stone, our stones are truly one-of-a-kind. Once it is gone it is gone! What is on the website is what is currently available so if you like something grab it. Please email us with any special requests nsacabochons@gmail.com.

We have a small lapidary shop at home to do quick fixes. The bulk of the cabochons we offer are cut by our partner lapidary family in Mexico. At the moment, we do not have the capacity to take custom orders. We do our best to keep our prices competitive, at the moment we do not offer discounts. Join our emailing list to be notified of any rare sales.

A cabochon is a gemstone has been shaped and polished, as opposed to faceted. The term comes from the French word caboche, which means "head". Cabochons are used primarily in jewelry making. Jewelers use cabochons to create jewelry that features different types of gemstones, natural and man made.

For beginners, I recommend a cabochon that has rounded edges. Ideal shapes are round and oval. I recommend something large sized and a durable material like obsidian, fossil, or crystal because it will withstand the force of bezel setting better. I do not recommend practicing your bezel setting skills on a soft material like amber or opals, it is more prone to being scratched or broken.

Please email nsacabochons@gmail.com with subject line: SHIPPING ADDRESS CHANGE FOR (INSERT NAME). Please do as soon as you have realized the mistake. We will do our best to update our system and ship to the corrected address.